Account information (name, email, organisation), telemetry data submitted to twins, and usage logs (login times, role changes, agent interactions) for audit trail purposes.
Data is processed on AWS infrastructure (ap-south-1 region). Authentication uses signed session tokens; passwords are stored using salted PBKDF2 hashing, never in plaintext.
We do not sell personal data. Data may be shared with sub-processors strictly necessary to operate the Service (e.g. cloud hosting providers) under confidentiality obligations.
Telemetry and audit trail data is retained as required for the governance/compliance purpose it was collected for, or until account deletion is requested.
You may request access to, correction of, or deletion of your personal data by contacting us using the details on the Contact page.
The Service uses local browser storage for session tokens and preferences. We do not use third-party advertising trackers.
We may update this Privacy Policy from time to time; material changes will be notified within the product.